Terms and Conditions
Welcome to Tommys Rubbish. These Terms and Conditions govern your use of our services. By accessing or using our services, you agree to comply with and be bound by these terms. Please read them carefully.
1. Introduction
These terms outline the rules and regulations for the use of Tommys Rubbish's services. By using our services, you accept these terms in full. Do not continue to use Tommys Rubbish's services if you do not accept all of the terms stated on this page.
2. Services Offered
Tommys Rubbish provides professional rubbish removal and waste management solutions. Our services include but are not limited to:
- Residential Rubbish Removal
- Commercial Waste Management
- Construction Debris Disposal
- Recycling Services
- Green Waste Collection
3. Eligibility
You must be at least 18 years old to use Tommys Rubbish's services. By agreeing to these terms, you represent and warrant that you have the legal capacity to enter into a binding agreement.
4. Booking and Scheduling
Customers can book services through our online platform or by phone. When booking, you agree to provide accurate and complete information. Tommys Rubbish reserves the right to reschedule or cancel appointments in case of unforeseen circumstances, including extreme weather conditions or operational issues.
4.1. Changes to Bookings
Any changes to your booking must be requested at least 24 hours in advance. Failure to do so may result in additional charges or cancellation fees.
5. Payment Terms
Payment for services is due upon completion of the job. We accept various forms of payment, including credit/debit cards and online payment systems. All payments are processed securely.
5.1. Pricing
Prices for our services are listed on our website and are subject to change without prior notice. You will be informed of any price adjustments before the commencement of services.
6. Cancellation and Refunds
If you need to cancel our services, please notify us at least 24 hours before the scheduled appointment. Cancellations made within 24 hours may incur a cancellation fee. Refunds for any overpayments will be processed within 14 business days.
7. Customer Responsibilities
Clients are responsible for ensuring that the areas for rubbish collection are accessible and that any hazardous materials are appropriately managed. Tommys Rubbish reserves the right to refuse service if safety concerns arise.
7.1. Hazardous Materials
Our services do not include the removal of hazardous or illegal materials. Clients must dispose of such items following local regulations and guidelines.
8. Liability
Tommys Rubbish strives to provide high-quality services but cannot be held liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the value of the service provided.
9. Privacy Policy
Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy, which is incorporated into these Terms and Conditions by reference.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Tommys Rubbish operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that area.
11. Amendments
Tommys Rubbish reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any updates or changes.
12. Termination
We may terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms and Conditions.
12.1. Effect of Termination
Upon termination, your right to use the services will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
13. Intellectual Property
All content, trademarks, and data on our services including but not limited to text, graphics, logos are the property of Tommys Rubbish and are protected by applicable intellectual property laws.
14. Indemnification
You agree to indemnify, defend, and hold harmless Tommys Rubbish, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the services.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions will continue in full force and effect.
16. Entire Agreement
These Terms constitute the entire agreement between you and Tommys Rubbish regarding the use of our services and supersede any prior agreements or understandings.
17. No Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms must be in writing and signed by an authorized representative of Tommys Rubbish.