Privacy Policy

Welcome to Tommys Rubbish. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

At Tommys Rubbish, we collect various types of information to provide and improve our services to you. The types of information we collect include:

Personal Information: This includes your name, address, email address, phone number, and payment information.
Usage Data: We collect information about how you interact with our services, such as the pages you visit and the actions you take.
Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze usage patterns, and improve our services.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing Services: To facilitate rubbish collection, process payments, and communicate with you regarding your orders.
Improving Services: To understand how our services are used and to make enhancements to better serve you.
Marketing and Communication: To send you updates, promotional materials, and other information that may be of interest to you. You can opt out of these communications at any time.

Data Sharing and Disclosure

Your privacy is important to us. We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following cases:

Trusted Third Parties: We may share information with trusted partners who assist us in operating our services, conducting our business, or serving you, provided they agree to keep this information confidential.
Legal Requirements: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations or protect our rights.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and other security protocols to protect against unauthorized access, alteration, disclosure, or destruction of your data.

Your Rights and Choices

You have certain rights regarding your personal information, including the right to:

Access: Request access to your personal information that we hold.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request deletion of your personal information under certain conditions.
Opt-Out: Opt out of receiving marketing communications from us.

To exercise these rights, please contact us using the information provided in this Privacy Policy.

Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through our services or via email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

International Data Transfers

If you are accessing our services from outside your country of residence, please be aware that your information may be transferred to and processed in countries other than your own. We ensure that your data is protected by applying appropriate safeguards, including contractual agreements requiring data protection measures.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our service may not function properly.

Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Consent

By using our services, you consent to our Privacy Policy and agree to its terms. If you do not agree with our policies and practices, please do not use our services.

Feedback and Concerns

We welcome your feedback and concerns regarding our Privacy Policy. If you have any questions or need further information about our privacy practices, please reach out to us through the available channels.

Effective Date

This Privacy Policy is effective as of April 27, 2024.